Industries · Financial Services

Closed-Loop AI for Banks, Insurers & Fintech

Permission-aware agents for KYC, fraud triage, compliance review and customer support — designed for SOC 2, GLBA and NYDFS regimes.

Where the closed loop pays back fastest

›Manual KYC/AML review backlogs and 5–15 day onboarding SLAs
›Compliance reviewers buried in policy diffs and regulator updates
›Tier-1 support agents answering the same 30 questions all day
›Black-box copilots that can't be audited line-by-line

High-ROI use cases

KYC onboarding agent

Pulls applicant data, runs sanctions/PEP screens, drafts the analyst memo with citations, escalates only edge cases.

5–15 day onboarding → < 24 hrs on 70% of cases

Fraud-signal triage

Aggregates transaction telemetry + device + behavioral signals; ranks alerts; drafts SAR narrative for human approval.

40–60% reduction in analyst minutes per alert

Compliance change-watch

Monitors regulator feeds, diffs against your control library, drafts remediation tickets.

Days of policy lag → hours

Tier-1 support deflection

Permission-aware agent over your KB + core banking that resolves balance, dispute and statement queries with full audit trail.

30–50% Tier-1 deflection

Reference stack

LangGraph + Anthropic Claude
MCP servers for core banking & ticketing
pgvector + hybrid retrieval (BM25 + dense + reranker)
Langfuse evals + CI gates
ACL propagation throughout

Guardrails

Human-in-the-loop on every customer-facing action
Per-action audit log retained ≥ 7 yrs
PII minimization at the retrieval layer
Eval gates block deploys on regression

We've helped Orange County financial-services operators move KYC, dispute triage and policy review from queue-bound to closed-loop. Reach out for a redacted reference.