Stage 05 of 6 · The Closed Loop

    Act — Write back into source systems through governed MCP servers.

    Stage 05 of Implement Agentic's six-stage closed loop. Below: process, technologies, ecosystem partners, build-vs-buy guidance, project lifecycle and the benefits clients see.

    Process

    1. Step 01

      Expose every write action through an MCP server with explicit scopes and audit logging.

    2. Step 02

      Default to drafts, not sends: open Jira tickets, draft Docs, propose Salesforce updates.

    3. Step 03

      Apply per-action policy: dollar thresholds, approval chains, dry-run modes.

    4. Step 04

      Stream every action into the evaluation layer for after-the-fact review.

    Technologies

    The 2026 production stack for this stage. Implement Agentic is deliberately model- and vendor-neutral.

    Action surfaces

    • Salesforce
    • Jira / Linear
    • Google Docs
    • Slack / Teams
    • DocuSign
    • Notion

    Protocols

    • Model Context Protocol (MCP)
    • Vendor-native APIs
    • Webhooks

    Policy / guardrails

    • OPA / Cedar
    • OpenFGA / SpiceDB (ReBAC)
    • LLM gateway policies

    Ecosystem partners

    Anthropic / OpenAI / Google

    Native MCP support in foundation model runtimes

    Salesforce Agentforce

    Vendor-native action layer for CRM

    Notion 3.0

    First-party MCP partners (Linear, HubSpot, Figma, Lovable, Perplexity)

    See the full Ecosystem partners page for our tool catalog.

    Build-vs-buy decisions

    Buy when…

    Buy vendor-native actions when your differentiator is not the integration (Agentforce in CRM, Rovo in Atlassian).

    Build when…

    Build MCP servers for proprietary internal tools — they become reusable across every future agent.

    Implement Agentic's recommendation

    Hybrid: vendor-native actions for SaaS, custom MCP servers for proprietary systems, central LLM gateway enforcing policy.

    See the full Build-vs-Buy framework

    Project lifecycle

    PhaseTimingOutcome
    Action inventoryWeek 1Every write action mapped, scoped and risk-rated.
    MCP buildWeeks 2–4MCP servers shipped for top-priority systems.
    Shadow → assisted → autonomousWeeks 5–10Stepwise rollout with rollback paths.
    OperateOngoingAction audits, policy updates, MCP server upkeep in AgentOps.

    Benefits

    • Reusable MCP servers: write once, every future agent benefits.
    • Auditable, reversible actions with explicit human-in-the-loop where required.
    • Centralized policy enforcement at the LLM gateway, not scattered through prompts.

    Failure modes we prevent

    • Autonomous sends of customer-facing artifacts (contracts, emails) without checkpoints.
    • MCP servers without scopes or audit logs — unauditable agents.
    • Action policies enforced in prompts instead of at the gateway.
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