Historical milestone · 1997
Humans and automation: use, misuse, disuse, abuse
Reviewed through September 18, 2026
1997 · Historical milestone
Humans and automation: use, misuse, disuse, abuse
- Era
- 1990s
- Theme
- Reliability, uncertainty & evaluation
- Evidence form
- Synthesized empirical evidence on overreliance, rejection, complacency, trust, and operator monitoring
- School / paradigm
- Human factors of automation
- Institution / context
- Catholic University / Honeywell
- Researchers
- Raja Parasuraman; Victor Riley
Understand
Plain-language record, transferred from the reviewed source module.
Theory or experimental setup. Established that automation failures arise from mismatched reliability, trust, feedback, and allocation of function.
Result / historical claim. Taxonomy and synthesis do not specify one optimal allocation for every domain.
Apply
Professional implication, only where the reviewed record states one.
The checked-in record does not state a separate professional application for this entry. The topic page places it in the wider research lineage: .
Verify
Evidence status, stated limitations, and the external sources this record actually carries.
Evidence form. Synthesized empirical evidence on overreliance, rejection, complacency, trust, and operator monitoring
Limitation / debate. Human oversight of agents, calibrated trust, monitoring burden, and authority design.
Source status. This milestone row does not carry a primary-source URL in the approved export, and we do not have a verified link for it in our own research. We do not guess one.
No primary-source URL is recorded for this entry in our reviewed data. Rather than manufacture a citation, we link the Implement Agentic research page that carries the record.
Reproduce
A reproduction tutorial is linked only when one exists for this exact record.
A reproduction tutorial is not yet available for this entry. The closest reviewed material is .
Cite or share
APA-like: This historical record carries a year only, and no author or publisher of record in the checked-in data. An APA reference would have to invent that metadata.
BibTeX: BibTeX requires an author and publication venue. Historical lineage entries store a narrative record and its source link, not structured authorship, so the field would be fabricated.